Help and answers for the Digital Karaoke Songbook karaoke app.
Email us and we'll get back to you as soon as we can. Please include your karaoke machine model and a description of what's happening (and a screenshot if possible).
On first launch, Digital Karaoke Songbook asks you to choose your karaoke machine model. You can change it anytime from Settings → Karaoke Machine.
Tap the heart icon next to any song. The heart fills in to confirm. Tap it again to unfavorite. Your favorites appear in the Favorites tab.
Digital Karaoke Songbook doesn't use an account. Where iCloud Sync is available (More → iCloud Sync), your favorites, playlists and key notes are backed up to your own private iCloud and kept in step across devices signed in to the same Apple Account. Without it, favorites stay on the device they were created on.
The same song number can mean a different song on a different karaoke machine. Digital Karaoke Songbook scopes favorites per machine to keep your list accurate. Switching back to a previous machine restores those favorites.
The Top 100 shows the most-favorited songs across the entire community of Digital Karaoke Songbook users. It's anonymous — favoriting contributes a count, not your identity.
Digital Karaoke Songbook reads from the song catalogs published with each karaoke machine. If a song is missing or mislabeled, it's most likely an issue with the source catalog. Email us with the song number and machine model and we'll look into it.
Counts update when users favorite songs. Make sure you have an internet connection. If the list still looks wrong after a minute, please contact support.
Deleting the app from your device removes all local data (favorites, selected machine). Anonymous community favorite records stored on our backend cannot be linked back to you, but unfavoriting a song before uninstalling removes that record's contribution.
Digital Karaoke Songbook is an independent companion app and is not affiliated with, endorsed by, or sponsored by Platinum Karaoke or any other karaoke machine manufacturer. All product names, logos, and brands are property of their respective owners.